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BSI PD ISO/TS 8000-65:2020

Data quality -- Data quality management: Process measurement questionnaire
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BSI PD ISO/TS 8000-65:2020

Data quality -- Data quality management: Process measurement questionnaire

PUBLISH DATE 2020
PAGES 42
BSI PD ISO/TS 8000-65:2020

This document specifies a questionnaire to audit the performance of the processes specified by the process reference model in ISO 8000-61.

NOTE 1

This questionnaire is applicable to all types of business process, technology, information system, data and data processing. This questionnaire can be used as part of a continuous improvement process.

The following are within the scope of this document:

  1. guiding principles for generating questions from the process outcomes specified by ISO 8000-61 ;

  2. one or more questions for each outcome of every process in ISO 8000-61 ;

  3. a measurement method based on a simple indicator and measurement scale for each question;

  4. guidance on how to present the results generated by the questionnaire.

NOTE 2

The questions and corresponding indicators in this document conform to the requirements of ISO 8000-63 .

The following is outside the scope of this document:

  1. defining how the questions relate to models of organizational process maturity.

NOTE 3

Such models define an overall scale by which to understand the degree to which an organization is performing effectively and efficiently.

EXAMPLE

ISO 8000-62 and ISO 8000-64 1

1

Under preparation.

specify how to use maturity models with ISO 8000-61.

SDO BSI: British Standards Institution
Document Number ISO/TS 8000-65
Publication Date July 1, 2020
Language en - English
Page Count
Revision Level
Supercedes
Committee AMT/4
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