CSA CAN/CSA-ISO/IEC 19086-3:18 (R2023)

Current Reaffirmation
Information technology — Cloud computing — Service level agreement (SLA) framework — Part 3: Core conformance requirements (Adopted ISO/IEC 19086-3:2017, first edition, 2017-07)

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CSA CAN/CSA-ISO/IEC 19086-3:18 (R2023)
Information technology — Cloud computing — Service level agreement (SLA) framework — Part 3: Core conformance requirements (Adopted ISO/IEC 19086-3:2017, first edition, 2017-07)
Scope

This document specifies the core conformance requirements for service level agreements (SLAs) for cloud services based on ISO/IEC 19086-1 and guidance on the core conformance requirements. This document is for the benefit of and use by both cloud service providers and cloud service customers. This document does not provide a standard structure that would be used for cloud SLAs.

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