CSA ISO/IEC 19086-4:20

Current Revision
Cloud computing — Service level agreement (SLA) framework — Part 4: Components of security and of protection of PII (Adopted ISO/IEC 19086-4:2019, first edition, 2019-01)

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CSA ISO/IEC 19086-4:20

Cloud computing — Service level agreement (SLA) framework — Part 4: Components of security and of protection of PII (Adopted ISO/IEC 19086-4:2019, first edition, 2019-01)

PUBLISH DATE 2020
CSA ISO/IEC 19086-4:20
Cloud computing — Service level agreement (SLA) framework — Part 4: Components of security and of protection of PII (Adopted ISO/IEC 19086-4:2019, first edition, 2019-01)
Scope

This document specifies security and protection of personally identifiable information components, SLOs and SQOs for cloud service level agreements (cloud SLA) including requirements and guidance. This document is for the benefit and use of both CSPs and CSCs.

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