Logo
Login Sign Up
Current Reaffirmation

CSA CAN/CSA-ISO/IEC 30105-1:18 (R2022)

Information technology — IT Enabled Services- Business Process Outsourcing (ITES-BPO) lifecycle processes — Part 1: Process reference model (PRM) (Adopted ISO/IEC 30105-1:2016, first edition, 2016-11-15)
Best Price Guarantee
Instant

$139.00

5-10 Days

$139.00

SAVE 10%

$250.20


Sub Total (1 Item(s))

$ 0.00

Estimated Shipping

$ 0.00

Total (Pre-Tax)

$ 0.00


View in Library
or
...
Information technology — IT Enabled Services- Business Process Outsourcing (ITES-BPO) lifecycle processes — Part 1: Process reference model (PRM) (Adopted ISO/IEC 30105-1:2016, first edition, 2016-11-15)
Scope

ISO/IEC 30105 specifies the lifecycle process requirements performed by the IT-enabled business process outsourcing service provider for the outsourced business processes. It defines the processes to plan, establish, implement, operate, monitor, review, maintain and improve its services. This document: — covers IT-enabled business processes that are outsourced; — is not intended to address IT processes but includes references to them at key touchpoints for completeness; — is applicable to the service provider, not to the customer; — is applicable to all lifecycle processes of ITES-BPO; — serves as a process reference model for organizations providing ITES-BPO services.

SDO CSA: Canadian Standards Association
Document Number
Publication Date Jan. 1, 2018
Language en - English
Page Count 42
Revision Level
Supercedes
Committee
Loading...

Failed to load document history.

Publish Date Document Id Type View