This document provides the fundamentals and the reference framework for quality assurance, quality management and quality improvement in IT-enhanced learning, education and training (called E-Learning). It consists mainly of the Quality Reference Framework (QRF) for E-Learning, which is a common and generic framework to describe, specify and understand critical properties, characteristics and metrics of quality. The QRF combines an elaborated and extensive process model with a descriptive model for the processes. This document harmonizes existing approaches, concepts, specifications, terms and definitions related to quality for E-Learning, education and training.
| SDO | CSA: Canadian Standards Association |
| Document Number | |
| Publication Date | Jan. 1, 2018 |
| Language | en - English |
| Page Count | 84 |
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