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INCITS/ISO/IEC 30105-5:2016 (R2023)

Information technology - IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes - Part 5: Guidelines (Identical National Adoption of ISO/IEC 30105-5:2016)
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INCITS/ISO/IEC 30105-5:2016 (R2023)

Information technology - IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes - Part 5: Guidelines (Identical National Adoption of ISO/IEC 30105-5:2016)

PUBLISH DATE 2016
INCITS/ISO/IEC 30105-5:2016 (R2023)
Specifies the lifecycle process requirements performed by the IT enabled business process outsourcing service provider for the outsourced business processes. It defines the processes to plan, establish, implement, operate, monitor, review, maintain and improve its services. This document covers IT enabled business processes that are outsourced; is not intended to cover IT services but includes similar, relevant process for completeness; is applicable to the service provider, not to the customer.
SDO INCITS: Information Technology Industry Council
Document Number 30105-5
Publication Date Jan. 1, 2016
Language en - English
Page Count 46
Revision Level
Supercedes
Committee
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