ISO 32112:2025

Current Revision
Transaction assurance in E-commerce - Relevant factors of evaluation and selection of indicators

Best Price Guarantee Jan 1, 2025 English 28 Pages

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ISO 32112:2025

This document provides the description of relevant factors for evaluating E-commerce transactions, which can help in identifying indicators, evaluation toolkits and an approach for selection of indicators.

This document focuses on *E-commerce transaction assurance* by providing the relevant factors of evaluations including:

  • quality of E-commerce transaction platforms and sites,
  • quality of E-commerce transaction services,
  • local external environments for E-commerce transactions, and
  • sustainability of E-commerce transactions.

This document also explains the way to set up a set of *E-commerce transaction evaluation indicators* that enables monitoring and improvement of the quality of E-commerce transactions.

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